Transparent Tracking & Session Security

Cookie & Tracking Policy

At Altabeeb Healthcare, we believe in radical transparency regarding how cookies, encrypted session tokens, and telemetry diagnostics are utilized across our digital platform. This policy explains what cookies are, how we use essential security and session identifiers to deliver telemedicine consultations and pharmacy orders, and how you can exercise granular control over your preferences in compliance with Indian IT and digital data privacy regulations.

Last Updated: March 18, 2026Effective: March 18, 2026Version v2.4

Cookie Chapters

Cookie Categories Summary

Essential & SecurityStrictly Required

Maintains authentication tokens, CSRF protection, and checkout cart persistence. Cannot be disabled without breaking the platform.

Telemetry & WebRTC QualityPerformance

Monitors packet jitter, frame drops, and network latency during doctor video consultations to ensure crystal-clear clinical calls.

User Interface PreferencesCustomization

Remembers language preference, saved clinic dashboard filters, and accessibility settings across sessions.

Zero Third-Party Ad TrackersPrivacy Standard

We do not deploy cross-site commercial ad trackers or sell browsing data to data brokers under any circumstances.

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Cookies are small, encrypted text files stored on your browser or device when you access websites and digital applications. They enable our web servers to recognize your device, maintain active login sessions, secure payment interactions, and provide responsive telemedicine services.

Privacy-First Cookie Standard

Altabeeb Healthcare uses cookies solely to deliver secure clinical care, facilitate medicine orders, and maintain high-fidelity video streams. We never use tracking cookies to build commercial advertising profiles or monetize patient behavior.

In addition to cookies, we utilize standard browser storage (such as localStorage and sessionStorage) to maintain temporary client-side states such as medicine cart selections and appointment scheduling filters.

These cookies are indispensable for the core operation of our platform and cannot be turned off. Without them, secure patient login, video appointments, and medicine checkout cannot function.

Core Security & Session Cookies:

auth_token / session

Maintains your authenticated patient session securely across page navigations.

csrf_token

Protects your account against Cross-Site Request Forgery during appointments and payments.

pharmacy_cart

Preserves selected prescription medicines and lab tests during multi-step checkout.

consent_preferences

Stores your cookie consent choices so you are not prompted repeatedly.

Questions about Cookies or Web Trackers?

Our Data Protection Desk is available to answer any questions regarding telemetry, consent preferences, and security tokens.